Supercharging employee motivation at some fine companies.
What do I get with my subscription?
Your subscription lets you create a DueProps network account, which is designed for use by small companies and teams (or within departments of medium to large-sized companies.)
How does the 30-day free trial work?
If you cancel a paying plan within 30 days of signing up you won’t be charged at all. If you do choose to cancel your account in the future you will never be charged again, but you are responsible for charges already incurred up until your cancellation. Refunds can not be issued after your initial 30 day trial and we don’t pro-rate usage for partial months.
Do I get a 30-day free trial if I upgrade?
If you upgrade from a free account to a paying account you are not eligible for the 30-day free trial. The 30-day free trial on paying plans only applies if you sign up for a paying plan now. You can always downgrade later if needed.
Am I allowed to change my plan level?
Of course! At anytime, an administrator with owner privileges can go to the Account tab of the Network settings and change your options. Note that due to the account limits, downgrades may result in the need to deactivate user accounts and withdraw admin privileges.
Does an unlimited Platinum account work for thousands of users?
You could try, but the social dynamic would break down quickly. DueProps is meant for teams and designed as a departmental application. It is meant for use by approximately 10 to 100 people, where most everyone knows each other and interacts on a regular basis.
Are there per-user fees?
Not really. The prices you see above are generously tiered to cover most workgroup sizes. If you're interested in discussing volume licensing or behind-the-firewall options, you may contact our sales team for more information.
Is there a way to get ________ for our unusual workgroup setup?
There's a good chance! Simply get it in touch with our sales team and we'll work with you to try and make it happen.
Do I have to sign a long term contract or install anything?
No. DueProps is paid month-to-month with no long term contracts or commitments on your part or need to install anything at your location. All you need is a connection to the Internet. If you decide to cancel, you’ll be billed for the current month, but we won’t bill you again.
What credit cards do you accept? Non-US customers okay?
Currently we accept all Visa, MasterCard, American Express, Discover, JCB, and Diners Club cards. We do not accept PayPal. Charges to non-US customers will be converted to USD at prevailing exchange rates.